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22 companies link to their community from the homepage. On Dropbox it is link 219 out of 230.

A redesign moved our community link into the footer. Signups fell, and it took three weeks before anyone connected the two. So I went to see where everyone else keeps theirs.

Neve Ashworth · Community lead  /  August 25, 2026  /  6 min read  /  3 sources
What this piece concludes
  • Of 40 software homepages, 22 link to a community or forum and 18 do not link to one at all.
  • The median community link is the 49th percentile of all links on the page, which in practice means the middle of the footer.
  • Six sit in the last third. Dropbox is link 219 of 230, BigCommerce 212 of 230, ActiveCampaign 149 of 174.
  • Three of the 22 links do not reach a working community: one lands on a login screen belonging to another brand, one on an app shell, one on a marketing page.
  • Atlassian keeps theirs highest, at link 93 of 886, which is the only one that reads like a navigation decision rather than a footer default.

Our community link used to live in the main navigation. A redesign turned the navigation into four items, the link went into the footer, and signups fell. Nobody joined the two facts for about three weeks, because a footer link still works. It just stops being found.

That made me curious about where everyone else keeps theirs, so on 25 August 2026 I fetched forty software homepages and counted.

What I counted

For each homepage I listed every href in the order it appears in the HTML, then found the first one pointing at something with community or forum in it. Two numbers come out of that: the ordinal of the link, and its position as a percentage of all links on the page.

The obvious objection is that source order is not screen position. CSS can put the last link in the HTML at the top of the page. That is true, and it is the honest limit of this method.

In practice the correlation holds well enough to be useful. Navigation is written early, footers are written last, and a link at 95% of the way down a document is not in the header.

What came back

Twenty-two of the forty homepages link to a community or a forum. Eighteen do not link to one at all.

Where the link sitsSites
First third of the page7
Middle third9
Last third6

The median link sits at the 49th percentile. Halfway down. For most of these sites, that is the top of the footer.

The two ends of the range are worth naming.

HighestLinkOfPosition
Atlassian9388610.5%
Buffer3217318.5%
Klaviyo8338321.7%
LowestLinkOfPosition
Dropbox21923095.2%
BigCommerce21223092.2%
ActiveCampaign14917485.6%
Notion16019382.9%

Atlassian’s homepage carries 886 links, more than any other site here, and the community still appears in the first ninety. That is a decision somebody made and defended. Dropbox’s forum is eleven links from the bottom of the document.

This was the part I did not expect, and it is the part I would check first on your own site.

Hotjar’s community link goes to community.contentsquare.com/private/login. Contentsquare acquired Hotjar. The community moved to the parent brand and now sits behind a login. Somebody clicking that link from the Hotjar homepage arrives at a sign-in form for a company they were not reading about.

Notion’s /community redirects to app.notion.com/community, which returned about 20 KB. That is an application shell, not a page with discussions on it.

Squarespace’s first community link is /solutions/nonprofits/community-groups, a marketing page about community organisations. Their actual forum lives at forum.squarespace.com, which is linked from elsewhere. The word collided with itself and the marketing page won the source order.

Of the twenty-two links, twenty returned 200 when fetched. HubSpot’s and Squarespace’s forums returned 403 to a plain request, which is bot protection rather than absence. Both load fine in a browser.

Run this on your own site

The whole check is one command. Replace the domain and the pattern:

curl -sL -A "Mozilla/5.0" https://yoursite.com/ \
  | grep -o 'href="[^"]*"' \
  | grep -n 'community' | head -3

The number grep -n prints is the ordinal. Divide it by the total, which you get by dropping the second grep and piping to wc -l.

Then do the two things the number cannot tell you.

Click your own link while logged out. Every one of the three broken cases above would have been caught in ten seconds by somebody who was not already signed in. Community teams are permanently logged in, which is exactly why nobody notices.

Search your homepage source for your community word. If a marketing page, a careers page or an image filename contains it, that thing may be sitting above your real link, and both a reader scanning the footer and a crawler following source order will meet the wrong one first.

The false positive I nearly published

My first pass counted twenty-three sites, not twenty-two. The extra one was Mailchimp.

Mailchimp’s homepage has no community link. What it has is an image called hero_community_based_temp_1x.webp, and a pattern looking for community inside an href found it happily.

One in twenty-three is a 4% error rate on a measurement that would have read as authoritative in a table. The fix took a minute. Noticing was the hard part, and I only noticed because the number moved between two runs of a script I thought was doing the same thing twice.

What I still cannot tell

Eighteen of the forty homepages have no community link. Some of those companies definitely run communities, and a homepage is not the only place a link can live.

What the data cannot separate is the two reasons for absence. One is a deliberate decision that the community is for existing customers and does not belong on an acquisition page. The other is that a link was there, a redesign happened, and it never came back.

From the outside those look identical. From the inside, one of them is worth a meeting.

Questions people ask about this

Does link position in the HTML really tell you where something appears?

Not exactly. CSS can place a late link anywhere on screen. But source order still correlates strongly with navigation versus footer, and it is the one thing you can measure across forty sites without opening forty browsers.

Is a footer link actually bad?

For an established community that people search for by name, it costs little. For a community you are trying to grow, the footer is where links go to be preserved rather than used.

How do I check my own site?

Fetch your homepage, list every href in order, and find the ordinal of the first one containing your community URL. There is a one line version of this further down.

What if we deliberately keep the community out of the main navigation?

That is a legitimate choice, and several of these sites have clearly made it. The problem is the sites where nobody made it, and the link simply drifted during a redesign.

Why do some of these communities return an error to your script?

Bot protection. Two of the twenty-two returned 403 to a plain request and load normally in a browser. It means the community is there, not that it is broken.

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